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How long will it take to set up my Top Producer Website?
If you decide to use the provided content, you can actually launch your web site in minutes. And after the initial setup you can further update and personalize your site as much as you want.
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How do I get help setting up my web site?
Top Producer Websites are designed to be easy to use. However, if you do need assistance, Top Producer provides extensive online help services, such as their Getting Started Guide, comprehensive Help Center and embedded help links throughout the application. They also offer experienced Website Consultants who will help you set up your site, provide an overview of product features, assist with custom graphics and recommend how to enhance your web presence. All these services are included with your Top Producer Websites subscription.
To contact Top Producer's Website Consultants, call 0011-1-800-830-8300 and select option 4. Alternatively, you can email them at websites@topproducer.com.
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Top Producer's Website Consultants are available Tuesday through Saturday, 11:00 PM - 10:00 AM US EST. If you have any questions or need assistance please call 0011-1-800-830-8300 and select option 4. You can also email websites@topproducer.com and your email will be answered by the next business day.
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What should I use for my web site address?
Most agents use a combination of their first and last name, for example www.johnsmith.com.au Others choose an area or community related name such as in www.southbeachhomes.com.au, or else use a catchy, memorable phrase like www.isellhomes4more.com.au Whatever your approach, Top Producer's Website Consultants will help you find and register a name that works for you.
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Who owns the domain name for my site?
If you do not have a domain name when you create your web site Top Producer will register a new one for you. The domain name is yours to keep as long as you continue to renew it annually. This means you can continue to use your domain name even if you decide to host your site with another company.
Although the domain name is registered in your name, Top Producer will be listed as the Technical and Administrative contacts, which allows us to renew the domain automatically each year for you and deal with the technical aspects of managing your domain services.
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Will I be able to track the number of visitors to my site?
Yes. Top Producer Websites provide detailed statistics on your site traffic and usage. Reports include the number of unique visitors to your site, the number of pages that were viewed, how people found your site, your site's most popular pages and much more.
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What distinguishes Top Producer Websites from other sites?
Top Producer replaces the tired clichés associated with template-based web sites with a whole new design standard that is also fast, flexible and easy to use. They also know that it is the quality of content, and not quantity of pages, that attract and hold a consumer's interest. That's why they have provided your site with plenty of helpful content, such as more than 100 professionally-authored articles that you can include within minutes at no extra charge.
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How can I retrieve my password if I lose it?
If you lose your username or password you can easily retrieve them by providing Top Producer with the email address you used when signing up for your account. If you do not remember your email address or your email is no longer active, contact US Customer Service at 0011-1-866-230-4789 and they will be happy to retrieve your user information for you.
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